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UltraDNS

UltraDNS (Neustar / Vercara) uses HTTP Basic auth with a dedicated user account. Treat this as a machine account — do not reuse operator credentials.

Prerequisites

  • An UltraDNS account with the target zone provisioned.
  • Permission to create sub-accounts / API-only users.

Create an API user

  1. UltraDNS portal → User managementAdd user.
  2. Username + password. Disable interactive login; this account is for the API only.
  3. Grant Zone administrator on just the target zone. Avoid account-wide roles.

Add the credential

  1. Settings → DNS CredentialsNewUltraDNS.
  2. Username + password: paste.
  3. Optional: Endpoint — leave blank for the public UltraDNS REST endpoint, or set to your dedicated customer endpoint if Vercara provisioned one for you.
  4. Test connectivitySave.

Config fields

FieldRequiredPurpose
usernameyesAPI user.
passwordyesAPI password.
endpointnoOverride the public REST endpoint.

Propagation

UltraDNS is fast — typically under 10 seconds. Default propagation settings work.

Troubleshooting

"401 Unauthorized"

Username / password wrong, account locked after failed-login threshold, or the account is missing Zone administrator on the target zone.

Endpoint override doesn't resolve

Use the full URL including scheme: https://customer.ultradns.net/v1. Leaving it blank usually is the right choice unless Vercara explicitly gave you a dedicated host.

See also